Red Bear Inn Guest Policies

Check in time is 3pm to 10pm – If you expect to arrive after 10pm, please utilize the information that was sent to you about our “Contactless Check in.” This enables you to check in from your phone and go directly to your room.

Check out time is 11:00 AM – As a normal practice, to speed up check-in, we charge the card you provided prior to check-in according to the current cancellation policy (7 days prior on season (Memorial Day – Labor Day)/ 72 hours prior off season). The free cancellation time has passed at the time of charging your card that you offered us. If your card is marked as invalid/declined at the time of charging it will result in a loss of your room reservation. Please use a card that will be valid through your time of staying with us. If you choose to change credit cards at the time of arrival, there will be a 3% fee for the change. 

Room Guarantee – Valid credit card information and billing address must be on file to check in, this information is maintained within our reservation system as a property guarantee as it relates to the following policies. While we make every attempt to keep you in the room you originally reserved, your room may be moved for unforeseen circumstances. Please make notes on your reservation if you have a floor preference.

Cancellation Policy – We have a 7 day cancellation policy from Memorial Day Weekend through Labor Day Weekend each year. If you cancel within 7 days of the reservation, you will not receive a refund. Off season, we require a 72-hour cancellation notice. IF you book with a third party you MUST cancel through the third party. IF you book through us, please contact us to make a change or cancellation. 

No Smoking/Vaping/Cooking/Marijuana use indoors – There is a designated smoking area outside with chairs between the buildings. No smoking in front of rooms or on landings. Montana Law States: NO SMOKING WITHIN 20 FEET OF A DOOR OR WINDOW. A $250 minimum fine will be assessed if your room has smoking materials or smells that have to be cleaned.

Pets are NOT allowed during Memorial Day – Labor Day –  You will not be allowed to have a pet in your room. If you come to the property with a pet you will not be provided a room and you will not receive a refund. If you have a non-registered animal in ANY room you will be assessed a $250 cleaning fee at any time of the year. Any damage caused by a pet will be assessed an additional fee to pay for damages. OFF-Season PETS ARE ALLOWED after Labor Day weekend and before Memorial Day weekend in our specific pet friendly rooms.

Damage/Theft– Stolen items will be charged at any cost associated with its replacement. Unreasonably damaged furniture, blankets, towels, and sheets will be charged if soiled beyond normal wear and tear.  

Parking – Parking is free to paying guests. If a vehicle/trailer is left by a guest beyond the day of checkout, a $50.00 fee will be assessed for each day it remains on the property and will be billed to the CC on-file.

Contactless Check In– By entering the room with your code, you have conveyed that you have agreed to all of our policies. Failure to read or sign the agreement has been circumvented by the action of using the code.

Check Out – Check out is at 11 AM. You do not need to come into the lobby a receipt will be emailed to you. You may simply leave your curtains open as you leave. If you leave your room but still plan to come back before checkout time, please leave the Do Not Disturb magnet on your door.

Quiet Time– Quiet time is from 10 PM to 9 AM.

Policy and prices are subject to change without notice.